WINTER WEATHER: CITY ACTIVATES OPERATING PROCEDURES
The City of Heath has activated Winter Weather Operating Procedures including preparedness meetings with City Management, the Department of Public Safety, the Public Works Department, Customer Service, Communications, the Rockwall County Office of Emergency Management and the National Weather Service.
We are here to serve our residents through this weather incident, including:
WELLNESS CHECKS
For vulnerable residents by DPS officers. Wellness Check sign up here.
EMERGENCY ALERTS
Rockwall County NIXLE Emergency Alerts:
Text “RCOEM” to 888777
Local Heath NIXLE Emergency Alerts:
Text “75032” to 888777
Heath TextMyGov Notifications:
Text “Heath” to 91896
EMERGENCY CONTACTS:
Oncor Power Outage:
Call: 888-313-4747 | Text: OUT to 66267
Report Outage Online
Atmos Energy Gas Emergency:
Call: 866-322-8667
Online Storm Center
WATER SHUT-OFF AT HOME OR BUSINESS
Call: 972-771-7724
To prevent hazards and damage:
- Turn interior faucets on to a slow drip.
- Turn off your irrigation system.
- Backflow prevention devices are usually in insulated enclosures, but it is a good idea to add another layer of insulation under these enclosures to help prevent them from freezing during an extended period of low temperatures.
- Know where your water shut off valve is located and how to shut off your water should it become necessary due to a burst frozen pipe.


