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PUBLIC WORKS

PUBLIC WORKS

Water, Sanitary, Sewer, Streets

Bryan Creed, Director

bcreed@heathtx.com
Ph: (972) 961-4892

Hours

8:00 am – 5:00 pm Monday – Friday
Excluding Public Holidays

200 Laurence Drive, Heath, Texas 75032

Public Works is responsible for maintaining City infrastructure consisting of streets, street markings and signage, water and sanitary sewer systems, drainage systems, parks and City buildings.

While maintaining the existing infrastructure, these professionals are in a constant state of planning for future needs to assist City leaders in continuing to make Heath a premier residential community.

QUESTIONS ON ROW PERMITS OR ROADWAY/STREET CONCERNS?

Tiffanie Ramirez
Administrative Assistant to Public Works
(972) 961-4892

tramirez@heathtx.com

After Normal Hours Emergency

Ph: (972) 771-7724

RIGHT OF WAY (ROW)

Utility locate Form (pdf)

All contractors and subcontractors performing work within the City of Heath must be registered as a ROW Contractor with the city.

  • There is no fee to register.
  • Registration must be completed through the OpenGov Portal under the “Contractor Registration” section.
  • To register, you must upload:
    • A current (non-expired) driver’s license
    • A current (non-expired) Certificate of Insurance (COI)

To apply for permits, please follow these steps:

  1. Visit the City of Heath, TX – City of Heath, TX | Public Portal
  2. Scroll down to the Contractor Registration section.
  3. Click “Log In” or “Sign Up” in the top right corner of the page (if you do not already have an account).
  4. After creating your account and confirming your email, you may apply for permits under the “Building Dept” section.
    • Permits will be listed under your name, but you will have the option to designate the contractor and/or subcontractor for each application.

Please ensure the following documents are included with your application:

  • Utility Locate Form
  • Site Plan
  • Current Certificate of Insurance (COI)
  • Work may begin no earlier than 7:00 a.m. and should conclude or begin wrapping up by 3:00 p.m., Monday through Friday.
  • No work is permitted on weekends or federal holidays.
  • Digging or boring activities must cease by 12:00 p.m. on Fridays.

For additional information or questions concerning ROW permits, please contact Tiffanie Ramirez, tramirez@heathtx.com or by phone at 972-961-4892.

WATER DIVISION

Phase II – 2024 MS4 Annual Report (pdf)
Annual report describing the activities conducted during the small MS4’s reporting year.

Storm Water Management Program (pdf)
Municipal Separate Stormwater Sewer System (MS4) Phase II Permit.

Storm Water Outreach & Education (pdf)
Learn what storm water is and how pollution travels downstream. Print copies are available at City Hall.

2024 Drinking Water Quality (pdf)
Consumer confidence report on drinking water quality (362k)

2023 Drinking Water Quality (pdf)
Consumer confidence report on drinking water quality (565k)

Lead Service Line Inventory

The City of Heath is committed to providing safe, clean drinking water to all residents. As part of our compliance with the EPA’s Lead and Copper Rule Revisions (LCRR), we have launched a public dashboard that offers transparency into our Lead Service Line Inventory and potential drinking water contaminants.

Access the Dashboard: 120Water – Public Water System Service Lines (external link).

About This Resource
This dashboard is made available through the City of Heath – TX LSLI initiative, reflecting our dedication to water quality and public health. For questions or support regarding the dashboard or water safety data, please contact 120Water directly.

The City of Heath follows the North Texas Municipal Water District’s (NTMWD) conservation plan. View irrigation schedule maps, see daily water usage and find water conservation resources on the City’s WATER-WISE page.

ADDITIONAL RESOURCES:

Although the City of Heath is not a direct customer of the North Texas Municipal Water District (NTMWD), we purchase our water from the City of Rockwall, which is. As a result, our water system is affected by NTMWD’s annual temporary change in disinfectant.

For one month each spring, NTMWD conducts routine maintenance by temporarily changing the disinfectant used in the water treatment process. This is a standard, annual procedure required to maintain the regional system and ensure high water quality throughout the year. During this period, some residents may notice a slight change in the taste or smell of their water. These changes are temporary and do not affect the safety or quality of your drinking water.

Learn more about the disinfectant change and find helpful resources here: ntmwd.com/safewater (external link).

Water & Sewer Impact Fee Study (pdf)
February 2020 (7mb)

CONTACT THE CITY

CITY HALL M-F 8-5pm
(excluding public holidays)

GENERAL INQUIRIES: Contact Form
For non-service requests.

SERVICE REQUESTS: MyHeath Request
For service requests and reporting issues.

IN PERSON:
City Hall
200 Laurence Drive
Heath, TX 75032

CALL THE CITY

How to find the right department…

TELEPHONE:
972-771-6228 (Business Hours M-F)
972-771-7724 (Non-Emergency)
Dispatch for Public Safety or after hours utilities.
911 (Emergency)

When calling the City you will be greeted with an automated answer recorded message. Below are the options that will help get you to the department you are seeking:

1 – DPS Admin office’s
2 – Utility Billing, Trash, Sewer, Water or Fire Hydrant Meter Inquiries
3 – Community Development, Permits, Inspections, Contractor Registration and P & Z
4 – Public Works, Right of Way,  Streets Roadway Construction and Tx DOT Projects
5 – Heath Municipal Court
6 – Code Enforcement
7 – Parks and Recreation
8 – City Manager & City Secretary
0 – All Other Inquiries

GET NOTIFIED

Stay informed about your City

From emergency alerts, construction and infrastructure issues, council agendas, general news and events…

The City offers multiple ways for you to stay informed and get notifications about your community.

GET NOTIFIED

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