CONSERVING THE CITY’S WATER SUPPLY

WATER WISE

UPDATED: April 22, 2026: 1:57 pm
Conserve 2 Preserve logo featuring the letters and numbers H2O to signify water.

STAGE 1 YEAR ROUND CONSERVATION

WATER CONSERVATION SCHEDULE

STAGE 1 – YEAR ROUND CONSERVATION

STAGE 1 CONSERVATION LIMITS

COMMERCIAL & RESIDENTIAL PROPERTIES

  • Landscape watering with manual hose sprinklers or irrigation systems at each service address is limited to TWICE PER WEEK ON YOUR DESIGNATED DAY.
  • Foundations, trees and other plantings may be watered any day with soaker or handheld hoses.
  • No watering (including by handheld hoses or soaker hoses) may occur between 10 a.m. and 6 p.m.
  • Restrictions are mandatory and violations are subject to fines and/or citations.

If City water usage exceeds 90% (5.85M gallons) of the daily water supply limit of 6.5M gallons for two days in a seven-day period, Stage 2 restrictions will be initiated to avoid a water crisis such as a boil notice.

WHEN YOU CAN IRRIGATE (UPDATED FOR 2026):

Click on map for larger view.

Graphic from the City of Heath, Texas titled “Water Conservation Schedule (Stage 1 Year Round).” It includes a city seal and a color-coded map divided into zones with assigned watering days: red zone – Monday & Thursday; yellow zone – Tuesday & Saturday; purple zone – Friday & Tuesday; orange zone – Thursday & Monday; pink zone – Wednesday & Sunday. Text states: “No watering (including by handheld hoses or soaker hoses) may occur between 10 a.m. and 6 p.m.” A QR code and link appear at the bottom: heathtx.com/water-wise.
Conserve 2 Preserve logo with icons representing grass, a sprinkler head and a flower.

PRESERVING QUALITY OF LIFE

THROUGH EDUCATION

Conserve 2 Preserve is the City of Heath water education program dedicated to empowering our community with knowledge and practical tools to understand the value of water, using it wisely and protecting this vital resource for today, and for future generations.

Through education, outreach, and shared responsibility, we strive to build a culture of conservation that preserves Heath’s water supply, environment, and quality of life.

TACOS AND TEXSCAPE

WORKSHOP SERIES

Join us for the next Tacos and Texscape Workshop Series event to learn about Earth-Kind techniques for a beautiful landscape and enjoy complimentary tacos from the food truck.

Please RSVP to sbrooke@heathtx.com with number of guests planning to attend.

Flyer for “Tacos & TexScape,” a free gardening event focused on water-wise landscaping. It takes place Thursday, April 16th from 6:00–7:30 PM in the Community Room at City Hall. The event is presented by Texas Master Gardener (Texas A&M AgriLife Extension, Rockwall County). Topics include Earth-Kind techniques, smart watering, soil improvement, mulching, and water-wise Texas plants. The design features a colorful taco truck in a field of flowers with the slogan “Grow more. Water less. Discover Earth-Kind.” and “H2O Conserve Preserve.” RSVP to sbrooke@heathtx.com.

Docs Docs ORDINANCES

Adopted Ordinances Related To Water Conservation

LANDSCAPE ORDINANCE (5mb pdf)
The City adopted a landscape ordinance on 03/12/24 to help conserve water usage.

WATER CONSERVATION PLAN (3mb pdf)
Ordinance and Water Conservation Plan (Drought Plan) adopted by City Council 06/28/25.

Forward Forward THE WATER BRIDGE PLAN

The plan to expand the City’s water supply and infrastructure.

THE WATER BRIDGE PLAN

Comment Comment QUESTIONS OR CONCERNS

Use the MyHeath request portal for water related questions or concerns.

The MyHeath request portal icons and button link to the portal.

DOWNLOAD MY WATER ADVISOR 2.0

Create a monthly water budget to conserve and be notified of leaks or high consumption, before your monthly bill arrives.

My Water Advisor app is available online and on your phone.

HOW TO SET UP YOUR ACCOUNT:

  • Go to mywateradvisor2.com
  • Click on the JOIN MY WATER ADVISOR
  • Choose the following signup option:
    – Enter your Account Number
    – Enter your last Name as it appears on your bill
    – Enter a valid Email Address and create a Password
ACCOUNT SETUP

CITY OF HEATH WATER TRANSFER

FROM ROCKWALL TO HEATH GROUND STORAGE
MILLIONS OF GALLONS DAILY (6.5 MGD MAX)

CHART NOTES/EXPLANATIONS

* Data not reported for this date. Data Supplied by SCADA system.

CREATE A SMART GARDEN

31 TIPS FOR A HEALTHY, WATER-WISE LANDSCAPE

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Use the navigation arrows on either end of gallery to scroll ideas. Click the resize arrows on bottom right of each image for a larger view of the gallery.

Water Water LET’S TALK WATER

WITH JAVIER

HOW TO FIND YOUR WATERING SCHEDULE

HOW MUCH WATER DOES YOUR LAWN REALLY NEED?

Cancel-squared Cancel-squared NON-COMPLIANCE PENALTIES

IRRIGATING ON A NON-DESIGNATED DAY OR TIME

  • OCCURENCE
  • 1st Notice
  • 2nd Notice
  • 3rd Notice
  • 4th Notice
  • 5th Notice
  • 6th Notice
  • 7th Notice
  • 8th Notice
  • 9th Notice
  • ADMIN PENALTY (FINE)
  • Warning
  • $150
  • $200
  • $250
  • $300
  • $350
  • $400
  • $450
  • $500
  • CITATION ISSUED
  • No
  • No
  • No
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes

All subsequent notices are $500 plus a citation.

Each level of notice is in place for a rolling 12 months. Example: If you received a 2nd notice in August 2025, your next notice would be considered a 3rd notice if received before August 2026.

FACTS ABOUT YOUR WATER SUPPLY

NTWMD & THE CITY OF ROCKWALL

Who is the City of Heath’s Water Supplier?

The City of Heath’s water supplier is the City of Rockwall, which is a member city of the North Texas Municipal Water District (NTMWD).

What is the NTMWD?

The NTMWD is a shared regional system that serves 80 North Texas communities. NTMWD acts as a regional wholesaler of water to its member and customer cities.

How Does the Water Get to My Tap?

Just like any product, there is a water system supply chain that must be operated, maintained and upgraded to provide expected service needs and to meet a constantly growing demand. When this investment is not made, there can be drastic failures. See infographic below.

Water is a Commodity

The NTMWD supplies water to 2 million north Texas customers/residents. This number is expected to grow to 3.7 million customers / residents in the next 50 years. Every community will be competing for the same water, which means this limited resource will become more expensive and its use more restricted.

What Resources or “Assets” does NTMWD have to Meet this Growing Demand?

The NTMWD owns and operates:

  • Six water treatment plants
  • 610+ miles of water transmission pipelines
    18 major pump stations (raw and treated water)
  • Two major water supply sources owned and operated by the NTMWD: Bois D’ Arc Lake and East Fork Reuse Project.
  • NTMWD also has water rights to draw from Lakes Lavon, Texoma, Chapman (Cooper) and Tawakoni.

What about Lake Ray Hubbard?

NTMWD does NOT draw water from Lake Ray Hubbard, which is a reservoir for the City of Dallas. The level of Lake Ray Hubbard does not affect the conservation needs of NTMWD member and customer cities.

What is Heath’s Water Storage Capacity?

Heath’s maximum nominal current storage facilities are:

  • One, 3-million-gallon ground storage tank
  • One, 1.5-million-gallon elevated tank
  • One, 0.5-million-gallon elevated tank

However, these storage facilities are rarely full due to operational demands and the greatest amount of storage is almost 4 miles outside of the Heath City limits (near IH 30).

NTWMD graphic showing water distribution.

WATER WISE RESOURCES & LINKS

DOCUMENT RESOURCES

ONLINE RESOURCES

CONTACT THE CITY

CITY HALL M-F 8-5pm
(excluding public holidays)

GENERAL INQUIRIES: Contact Form
For non-service requests.

SERVICE REQUESTS: MyHeath Request
For service requests and reporting issues.

IN PERSON:
City Hall
200 Laurence Drive
Heath, TX 75032

CALL THE CITY

How to find the right department…

TELEPHONE:
972-771-6228 (Business Hours M-F)
972-771-7724 (Non-Emergency)
Dispatch for Public Safety or after hours utilities.
911 (Emergency)

When calling the City you will be greeted with an automated answer recorded message. Below are the options that will help get you to the department you are seeking:

1 – DPS Admin office’s
2 – Utility Billing, Trash, Sewer, Water or Fire Hydrant Meter Inquiries
3 – Community Development, Permits, Inspections, Contractor Registration and P & Z
4 – Public Works, Right of Way,  Streets Roadway Construction and Tx DOT Projects
5 – Heath Municipal Court
6 – Code Enforcement
7 – Parks and Recreation
8 – City Manager & City Secretary
0 – All Other Inquiries

GET NOTIFIED

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From emergency alerts, construction and infrastructure issues, council agendas, general news and events…

The City offers multiple ways for you to stay informed and get notifications about your community.

GET NOTIFIED

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