CONSERVING THE CITY’S WATER SUPPLY

WATER WISE

UPDATED: March 6, 2026: 4:30 pm

STAGE 1

YEAR ROUND CONSERVATION SCHEDULE

WATER CONSERVATION SCHEDULE

STAGE 1 – YEAR ROUND CONSERVATION

If City water usage exceeds 90% (5.85M gallons) of the daily water supply limit of 6.5M gallons for two days in a seven-day period, Stage 2 restrictions will be initiated to avoid a water crisis such as a boil notice.

Water Restrictions Title

COMMERCIAL & RESIDENTIAL PROPERTIES

  • Landscape watering with manual hose sprinklers or irrigation systems at each service address is limited to TWICE PER WEEK ON YOUR DESIGNATED DAY.
  • Foundations, trees and other plantings may be watered any day with soaker or handheld hoses.
  • No watering (including by handheld hoses or soaker hoses) may occur between 10 a.m. and 6 p.m.
  • Restrictions are mandatory and violations are subject to fines and/or citations.

WHEN YOU CAN IRRIGATE (UPDATED FOR 2026):

Click on map for larger view.

Graphic from the City of Heath, Texas titled “Water Conservation Schedule (Stage 1 Year Round).” It includes a city seal and a color-coded map divided into zones with assigned watering days: red zone – Monday & Thursday; yellow zone – Tuesday & Saturday; purple zone – Friday & Tuesday; orange zone – Thursday & Monday; pink zone – Wednesday & Sunday. Text states: “No watering (including by handheld hoses or soaker hoses) may occur between 10 a.m. and 6 p.m.” A QR code and link appear at the bottom: heathtx.com/water-wise.

Docs Docs ORDINANCES

Adopted Ordinances Related To Water Conservation

LANDSCAPE ORDINANCE

The City adopted a landscape ordinance on 03/12/24 to help conserve water usage.

DOWNLOAD LANDSCAPE ORDINANCE (5mb pdf)

WATER CONSERVATION PLAN

Ordinance and Water Conservation Plan (Drought Plan) adopted by City Council 06/28/25.

DOWNLOAD DROUGHT PLAN (2.9mb pdf)

Comment Comment QUESTIONS OR CONCERNS

Due to a high volume of water questions from citizens last summer, a central email alert has been created to ensure a consistent and centralized response and tracking.

Water Email: wateralerts@heathtx.com

The Citizen Portal may also be used for this purpose.

Forward Forward THE WATER BRIDGE PLAN

The plan to expand the City’s water supply and infrastructure.

THE WATER BRIDGE PLAN

DOWNLOAD MY WATER ADVISOR 2.0

Create a monthly water budget to conserve and be notified of leaks or high consumption, before your monthly bill arrives.

My Water Advisor app is available online and on your phone.

HOW TO SET UP YOUR ACCOUNT:

  • Go to mywateradvisor2.com
  • Click on the JOIN MY WATER ADVISOR
  • Choose the following signup option:
    – Enter your Account Number
    – Enter your last Name as it appears on your bill
    – Enter a valid Email Address and create a Password
ACCOUNT SETUP

CITY OF HEATH WATER TRANSFER

FROM ROCKWALL TO HEATH GROUND STORAGE
MILLIONS OF GALLONS DAILY (6.5 MGD MAX)

CHART NOTES/EXPLANATIONS

* Data not reported for this date. Data Supplied by SCADA system.

Cancel-squared Cancel-squared NON-COMPLIANCE PENALTIES

IRRIGATING ON A NON-DESIGNATED DAY OR TIME

  • OCCURENCE
  • 1st Notice
  • 2nd Notice
  • 3rd Notice
  • 4th Notice
  • 5th Notice
  • 6th Notice
  • 7th Notice
  • 8th Notice
  • 9th Notice
  • ADMIN PENALTY (FINE)
  • Warning
  • $150
  • $200
  • $250
  • $300
  • $350
  • $400
  • $450
  • $500
  • CITATION ISSUED
  • No
  • No
  • No
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes

All subsequent notices are $500 plus a citation.

Each level of notice is in place for a rolling 12 months. Example: If you received a 2nd notice in August 2025, your next notice would be considered a 3rd notice if received before August 2026.

CREATE A SMART GARDEN

31 TIPS FOR A HEALTHY, WATER-WISE LANDSCAPE

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Water Water LET’S TALK WATER

WITH JAVIER

HOW TO FIND YOUR WATERING SCHEDULE

HOW MUCH WATER DOES YOUR LAWN REALLY NEED?

WATER ALERTS

ACTION REQUIRED

IMPORTANT:

Check the date of the post to ensure you are getting the most recent information.

TWICE PER WEEK WATERING SCHEDULE UPDATED

The City of Heath has updated the twice-per-week irrigation schedule…
Sunset view of elevated North Water Tower in Heath, TX

Heath and Rockwall Execute a Phased Increase in Water

The City of Heath and City of Rockwall have executed a Memorandum…

WATER ALERT: APPROACHING STAGE 2 THRESHOLD – 07/23/25

The City is restricted to 6 million gallons of water per day. Today…
VIEW ALL WATER ALERTS

FACTS ABOUT YOUR WATER SUPPLY

NTWMD & THE CITY OF ROCKWALL

Who is the City of Heath’s Water Supplier?

The City of Heath’s water supplier is the City of Rockwall, which is a member city of the North Texas Municipal Water District (NTMWD).

What is the NTMWD?

The NTMWD is a shared regional system that serves 80 North Texas communities. NTMWD acts as a regional wholesaler of water to its member and customer cities.

How Does the Water Get to My Tap?

Just like any product, there is a water system supply chain that must be operated, maintained and upgraded to provide expected service needs and to meet a constantly growing demand. When this investment is not made, there can be drastic failures. See infographic below.

Water is a Commodity

The NTMWD supplies water to 2 million north Texas customers/residents. This number is expected to grow to 3.7 million customers / residents in the next 50 years. Every community will be competing for the same water, which means this limited resource will become more expensive and its use more restricted.

What Resources or “Assets” does NTMWD have to Meet this Growing Demand?

The NTMWD owns and operates:

  • Six water treatment plants
  • 610+ miles of water transmission pipelines
    18 major pump stations (raw and treated water)
  • Two major water supply sources owned and operated by the NTMWD: Bois D’ Arc Lake and East Fork Reuse Project.
  • NTMWD also has water rights to draw from Lakes Lavon, Texoma, Chapman (Cooper) and Tawakoni.

What about Lake Ray Hubbard?

NTMWD does NOT draw water from Lake Ray Hubbard, which is a reservoir for the City of Dallas. The level of Lake Ray Hubbard does not affect the conservation needs of NTMWD member and customer cities.

What is Heath’s Water Storage Capacity?

Heath’s maximum nominal current storage facilities are:

  • One, 3-million-gallon ground storage tank
  • One, 1.5-million-gallon elevated tank
  • One, 0.5-million-gallon elevated tank

However, these storage facilities are rarely full due to operational demands and the greatest amount of storage is almost 4 miles outside of the Heath City limits (near IH 30).

NTWMD graphic showing water distribution.

WATER WISE RESOURCES & LINKS

DOCUMENT RESOURCES

ONLINE RESOURCES

CONTACT THE CITY

CITY HALL M-F 8-5pm
(excluding public holidays)

TELEPHONE:
972-771-6228 (Business Hours M-F)
972-771-7724 (After Hours Non-Emergency)
911 (Emergency)

EMAIL: cityhall@heathtx.com

ONLINE FORM: Contact Form

IN PERSON:
City Hall
200 Laurence Drive
Heath, TX 75032

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